Portal & Support
Merchant Support: (800) 990-3854
Partner Help: (877) 626-5477
Submission Workflow
Required documents to submit
Send merchant to signup link based on pricing choice:
Cash Discount (4%) or Rack Rate (IC+)
Rate card & commission addendum
📖 Pricing & DetailsHardware options, positioning, FAQs
📊 Statement UploadMerchant can submit statements directly
What Square is in the NextPay lineup
- If a merchant is already on Square: we can only convert them if they're on rack rate with another reseller — we convert them by switching them to cash discount at 4%.
- If a prospect is not on Square yet: They choose one of two pricing models (see below), sign up through that link, and get their account + application. No negotiation — the rate is the rate. 4% cash discount OR rack rate (IC+). During underwriting, they can request rates between 3-4% if needed.
Pricing models & hardware
Two processing options: Merchant chooses one model, signs up through that link, and completes their application there. See "Submit a Square deal" section for signup links.
| Processing rates (no negotiation) | |
| Cash Discount | 4% all-in (can request 3-4% during underwriting) |
| Rack Rate | Interchange-plus (IC+) |
| Hardware & software (see squareup.com/pricing for full list) | |
| Square Stand (POS system) | Free plan or Plus $49/mo |
| Square Register (full-featured POS) | Free plan or Plus $49/mo |
| Hardware options: Buy upfront OR finance monthly | |
| Square Terminal (all-in-one) | $299 upfront or monthly payment plan |
| Square Handheld (mobile reader) | $399 upfront or monthly payment plan |
| Square Reader (plug-in reader) | $59 upfront or monthly payment plan |
Important: Processing rates are fixed — no "meet or beat" negotiation. The rate is the rate.
Square Pricing Plans — Processing Fees
All plans include: Point of sale, reporting, receipt printing, integrations, inventory, and customer management. Merchants can switch plans anytime.
| Plan | Cost | In-Person (Tap/Dip/Swipe) | Online (Card-Not-Present) |
| Square Free | $0/month | 2.6% + $0.15 | 3.3% + $0.30 |
| Square Plus | $49/month | 2.5% + $0.15 | 2.9% + $0.30 |
| Square Premium | $149/month | 2.4% + $0.15 | 2.9% + $0.30 |
Key point: All fees shown are effective rates. No additional per-transaction fees or statement fees. Plus and Premium plans save money for higher-volume merchants.
What's Included in Each Plan
| Square Free | Square Plus | Square Premium | |
| Core Features | Free POS software, basic reporting, customer directory | All Free features + advanced reporting, staff management, custom receipts | All Plus features + priority support, custom branding, advanced analytics |
| Processing | In-person & online payments | Lower rates, lower per-transaction cost | Lowest rates available with Square |
| Devices | Free mobile reader, pay-as-you-go hardware | Hardware financing available | Premium hardware support & options |
| Apps | Square Appointments, Register, Point of Sale | Square KDS, Square Kiosk, Inventory | All included + early access to new features |
| Best For | Startups, pop-ups, low-volume merchants | Retail, food, salons, growing businesses | High-volume merchants, multiple locations |
Rate conversation — NO negotiation
Square rates are fixed and public. There is no "meet or beat" negotiation, no rate conversation, no playing with pricing. Merchant chooses: 4% cash discount OR rack rate (IC+). That's it. If they're already on Square, pitch converting them to cash discount at 4%.
Exception: During underwriting, rates between 3-4% can be requested — that's it. Keep this simple: tell them the rate, move on.
Common docs every deal needs
- ✓ Signed merchant application, completed through Square's own sign-up (*the NextPay application only collects info, it is not the official app)
- ✓ Voided check or bank account info
- ✓ Owner's driver's license (copy)
- ✓ 3 months of business bank statements (or projections for new businesses)
- ✓ Site/storefront photos (for POS placement installs)
Support & resources
- Square Partner Support: 855-700-6000 — partner questions, deal questions, technical support
- Square Dashboard: square.com/dashboard ↗ — access merchant accounts, sales reports, settings
- Square Pricing: squareup.com/us/en/pricing ↗ — full hardware & software pricing
- Square Help Center: squareup.com/help ↗ — product docs and merchant FAQs
- NextPay Deal Desk: Google Chat — deal structure, commission questions, rate clarifications